Continuing Service Crew Training
Our qualified service crew undergoes continuing training on the latest manufacturers’ work processes and repair techniques.
Reliable Repairs in our Shop
After providing you with detailed 59-point diagnostic evaluation and quotation, we perform thorough repairs in our workshops utilizing special tools and conform to good work processes.
Genuine Spare Parts Supply
We only supply quality genuine spare parts for your units from our well-stocked warehouse. This eliminates machine faults from inferior imitations which can result in reduced efficiency, consequential risks and eventual damage to your machine.
Precision Machining and Dynamic Balancing
Restoration of worn-out portions to original dimensions undergoes precision machining and selective brush plating. Dynamic balancing of rotors and shafts is a standard procedure in our repair process.
We provide service blowers free-of-charge to our customers with service agreements with us. These service blower units are also offered for lease at reasonable prices to other customers. This program eliminate costly down-time resulting from machine unavailability caused by breakdowns and repairs.
Installation and Commissioning
We supervise installation and commission our machines into operation at the customer site free-of-charge.
We accept responsibility for our work. This responsibility is backed by manufacturers’ warranties and performance standards and our service guarantee.
In order to give the best customer support, we offer a complete package of service contracts that include everything from a periodic inspection to monitor and evaluate unit condition, annual clearance adjustments to optimize machine efficiency, up to a 2-year service agreement. We regularly conduct inspection of your equipment, schedule preventive and predictive maintenance of each machine, make available genuine quality spare parts and technically-qualified service crew for reliable support and repair to put your equipment back into operation. All at fixed prices for the duration f the service agreement.
Preventive Maintenance Seminars
In accordance with your requirements, we conduct training seminars of your staff in your plant facility on preventive and predictive maintenance of your equipment.
Sharing of Information
The variety of service components makes it necessary that vital technical information is accurately shared among the end-users, DC Equimachines Corporation and the equipment manufacturers. On-going of our equipment in operation helps us recognize operational problems and applications for customer-oriented solutions. Both your company and ours profit from this advantage.